Discount Marine Parts Direct

Shipping & Returns

Shipping

Discount Marine Parts Direct works to process and ship orders as promptly as reasonably possible.

Shipping options, estimated delivery times, and applicable charges will be displayed during checkout when available.

Delivery estimates are estimates and are not guarantees. Carrier delays, weather, address issues, and other circumstances outside our reasonable control may affect delivery.

Customers are responsible for providing a complete and accurate shipping address.

When tracking information is available, it will be provided using the contact information associated with the order.

If an order arrives damaged or you receive an item different from what you ordered, contact us promptly at [email protected].

Final Sale Policy

Because Discount Marine Parts Direct specializes in electronic, fuel-injection, fuel-system, sensor, and related engine-management components, these products are FINAL SALE and are not eligible for standard returns or exchanges.

These components can be affected by installation, electrical conditions, fuel contamination, diagnostic use, improper handling, and other conditions that cannot reliably be determined after a product leaves our control.

Products that have been installed, connected, energized, exposed to fuel, altered, tested in service, or otherwise used are not returnable.

A product is not eligible for return merely because:

  • the wrong component was ordered;
  • the customer's engine was incorrectly diagnosed;
  • the component did not resolve the underlying engine problem;
  • the customer changed their mind; or
  • the customer's engine or existing equipment differs from the application expected.

Verify Before Ordering

Customers are responsible for reviewing product fitment before ordering.

Whenever possible, verify:

  • OEM part number
  • engine model
  • engine serial number
  • production range
  • existing component configuration

If you are uncertain, contact us BEFORE ordering at [email protected]. We would rather help review the application before the order is placed.

Our Error or Shipping Damage

The final-sale policy does not mean customers are responsible for mistakes made by Discount Marine Parts Direct.

If we ship an item different from what was ordered, contact us promptly and we will work to correct the issue.

If merchandise arrives damaged in transit, contact us promptly with the order information and photographs of the product and packaging when reasonably available.

Defective Products

Claims involving an alleged product defect are handled under our Warranty & Fitment Policy and are not considered standard returns.

Nothing in this policy is intended to limit rights that cannot legally be waived under applicable law.